Would you like to work in one of Australia's most iconic buildings, Parliament House, in a rewarding customer service role where you'll be supported with mentoring and training, and enjoy fantastic benefits including:
Free car parking,
Free gym membership, and
A competitive salary.
About the role
As an Australian Parliament House Tour Guide, you'll welcome all visitors into the building, deliver engaging tours that bring the story of Australia's democracy and Parliament House to life.
You'll assist visitors connect with the building's history and national significance, while ensuring every experience is world-class.
Who we are looking for
We're seeking enthusiastic communicators who can collaborate effectively within a large, diverse team of passionate professionals. If you love learning, sharing knowledge and enjoy meeting people, and thrive in a dynamic environment, this is the perfect opportunity for you.
What we can offer
Flexible shifts across a 7-day roster – full or part days available
Working in a building that's open 364 days a year, offering variety and excitement every day.
Successful applicants will need to:
Be able to walk and stand on a range of surfaces.
Work on a roster where weekend, public holidays and some after-hours work may be required.
Use voice amplification equipment for some aspects of the Tour Guide role.
Wear a uniform.
Successful candidates will undertake a pre-employment medical assessment prior to commencing work.
Timeline
Interviews for shortlisted candidates in mid-March, with commencement from May.
Ready to inspire and engage visitors at the heart of Australia's democracy? Apply now and start your journey at Australian Parliament House
Please submit a 500-word response detailing your customer service experience and interest in the role. Please also submit an resume relevant to the role.
Job Specific Requirements:
* Obtain and maintain a Working With Vulnerable People (WWVP) Card
* The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.
At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.