Are you a caring, motivated and organised individual looking for an opportunity to join a thriving surgical practice?
We are currently seeking a friendly Medical Receptionist to join our team on a part-time basis (2 days a week). Additional ability to cover leave and sick leave is preferable.
Our practice
We are an established single-surgeon practice moving to a new location. Well respected in the Mornington Peninsula, the practice offers reconstructive plastic surgery and complex hand and wrist surgery with co-located allied health services. Be part of a friendly and dynamic team committed to providing high quality care to our patients, and kindness, flexibility, and professional development to staff.
Responsibilities include
* Welcoming patients to the clinic and registering new patients
* Answering telephone enquiries and working with the surgeon to triage and appropriately book referrals
* Scheduling new patient appointments, review appointments, surgical procedures and post-operative appointments
* Creating and maintaining accurate medical records including obtaining and linking referrals, test results and diagnostic reports and other information with a high level of accuracy
* Generating patient accounts
* Preparing for consulting clinics including obtaining referrals and test results
* Distributing correspondence
* Communication with other clinics and health care providers to facilitate patient care
Essential skills and experience
* Commitment to providing high quality patient focussed care with emphasis on communication and empathy
* Kindness and professionalism towards immediate colleagues and all members of the broader team involved in any patient's care
* Excellent time management skills including the ability to multi-task and follow through on tasks
* Previous experience using Medical Practice Software (Genie desirable)
Benefits
This is a medical practice that believes in high quality ethical care, kindness, flexibility, and fair remuneration. We can offer
* Competitive salary commensurate with experience
* Option for bonuses with practice efficiency
* Opportunity to work in a dynamic and collaborative team environment
* Ongoing opportunities for professional development and growth
Please apply through Seek with a cover letter and resume. Only successful candidates will be contacted. Thank you for your interest in this position.