Join to apply for the Senior Manager, AI Strategy & Innovation role at RACV
Talent | Advisor | Workforce Planning | Stakeholder Management
Melbourne, Victoria | RACV Head Office
Permanent, Full Time | Hybrid Working
A Competitive Salary | Discounts on Selected RACV Products
Great things start here
Join our team of business professionals doing meaningful work in an organisation that's ever evolving.
Work with people who care and expand your career with opportunities only a diverse business can provide.
With license to see things through your way, and the option to split your time between office and home, RACV is where you'll make a difference.
About the Opportunity
The Senior Manager, AI Strategy is a pivotal role responsible for shaping RACV's AI direction by proactively identifying new AI opportunities, shaping the forward macro-programme and ensuring RACV's AI agenda is market leading.
This role demands gravitas and a strong consulting background, ideally gained within a leading consultancy, to drive strategic initiatives, scan external trends, and guide annual AI reviews.
You will produce insight-driven content including market vignettes and case studies, embedding strategic thinking across the enterprise.
Come along for a new journey
You'll be instrumental in ensuring our AI team delivers exceptional service.
Here's a glimpse of what you'll be doing:
External AI View:
Continuously monitor and analyse external AI market, competitor, and industry developments to guide RACV's AI strategic direction.
Lead the strategy and insights work underpinning the creation and evolution of the enterprise AI roadmap, ensuring alignment with internal capabilities and external trends.
Opportunity Identification & Sizing:
Proactively identify, assess, and size new AI opportunities by analysing internal business needs and external market, competitor, and technology trends.
Initiative Shaping & Value Articulation:
Shape and prioritise AI-based initiatives and use cases, clearly articulating their value to RACV and collaborating with business stakeholders to agree on potential benefits.
Experimentation & Approach Recommendation:
Propose initial approaches (build or buy) for new initiatives, emphasising the importance of experimentation to validate concepts and inform investment decisions.
Stakeholder Engagement & Collaboration:
Work closely with Product Owners, business SMEs, and experimentation teams to ensure AI initiatives are relevant, feasible, and aligned with business objectives.
What you'll need to be successful
Must have a minimum of 5+ years' experience in strategy consulting within a leading consulting firm.
Additional background in advanced analytics, data science, or AI-focused roles is highly advantageous
Demonstrated ability to develop and execute strategy with a strong external focus, leveraging market, competitor, and industry insights to inform organizational direction.
Proven track record in advising, designing, and implementing data-driven strategies that deliver measurable business value.
Strong engagement, communication, and influencing skills, with experience presenting to and collaborating with senior management (EGMs/CEO) and cross-functional teams.
Effective matrix leadership and collaboration skills, driving alignment and adoption of AI strategy across diverse business units.
Experience leading change and fostering a culture of innovation in complex organizational environments
There's so much on offer when you join RACV with benefits including
Our flexible and informal work environment which helps bring balance between work and home.
Generous discounts on home and car insurance policies and RACV roadside care
Great discounts across all RACV resorts
Discounts from corporate partners that are updated monthly.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success.
We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Application Process
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Strategy/Planning, and Information Technology
Civic and Social Organizations
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