At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do.
We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
JB Hi-Fi is the perfect place topower your career, and we're excited to hear from you.
Fast paced and excitingenvironment wherediversityis celebrated, and creativity and ideas arevalued.
Competitive remunerationto recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to excitingcareer opportunitiesandcomprehensive training and development programsas part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
Fantastic discountsacross the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
We offer12 weeks paid parental leavefor eligible primary carers (and a gift for new parents) and weembrace flexibilityand offerhybrid workingmodels for eligible roles.
OurEmployee Assistance Program (EAP)provides counselling and a wide array of other wellbeing resources for our team members and their families.
OurHelping Hands workplace giving programhas raised millions for our charity partners to support positive impact in the community.
Demonstrating ourcommitment to sustainability, we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
Job Description
As an Operations Coordinator, you will contribute to the continued delivery of exceptional customer service, maximise profitability and enhance efficiency through the Operations Team.
Delivers operational excellence, by ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised.
Prioritising tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures
Stocking flow including, inbound goods and processing, returns processing, transfers, invoice management, etc
Providing excellent customer service and effectively handle customer complaints and queries
Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reporting
Qualifications
An individual who loves working in a casual fun atmosphere
You thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc)
Strong multi-tasking skills, coupled with your keen eye for detail
Understanding of inventory management and processes
Build and maintain external and internal stakeholder relationships
Solid customer service skills that will create raving reviews
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV.
All applications are strictly confidential.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply
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