Cloud Solution Architect Manager Job Description
We are seeking an experienced Cloud Solution Architect Manager to lead our cloud and AI services for federal and defense customers. The successful candidate will be responsible for delivering technical solutions, driving platform adoption, and maintaining operational excellence across customer-centricity, technical leadership, and business impact.
Key Responsibilities:
* Guide your team in adhering to standards and practices throughout sales and delivery processes.
* Coordinate activities to meet defined objectives and ensure customer satisfaction.
* Monitor the approach to anticipating and managing risks.
Business Impact:
Prioritize tasks according to business needs and align with organizational goals.
Customer Centricity:
Maintain efficient delivery and consistent customer experience.
Use customer and partner feedback to understand and realize success conditions.
Technical Leadership:
Identify gaps during delivery, communicate them to stakeholders, and connect findings to support improvements.
Requirements:
* Bachelor's degree in computer science or related field and 8+ years experience in cloud technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
* 4+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Additional Qualifications:
* 6+ years customer-facing role experience.
* 6+ years leading technical projects, teams, or functions.
* Technical certification in cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Australian citizenship is required due to citizenship-based legal restrictions applicable to this role.