Personal Banking Representative
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* This is a role where you can make a positive impact on people's lives.
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o You will be working with customers to understand their current and future goals, and design solutions that meet their needs, objectives and interests.
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* You will be delivering win-win solutions for our bank and our customers by keeping up with constant change, educating and supporting our customers with their digital literacy and online banking needs.
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o You will be guiding customers through personalised lending solutions by exploring tailored personal loans and credit card options.
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* You will be building connections with our customers, giving back and making our communities a better place.
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This is a permanent, full-time position. The roster is 76 hours per fortnight.
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What You Will Bring To The Role:
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* Proven ability to achieve sales results through solutions that truly meet customer's needs.
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* Confidence to communicate with new and existing customers face to face and over the phone.
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o The ability to quickly build relationships and rapport with customers and colleagues.
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* Eagerness to understand and share what makes us different.
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o Drive for collaboration - mateship is crucial for us to work together and achieve our goals.
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* Experience in consumer lending - a plus but certainly not essential.
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Benefits:
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* We offer health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
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* We provide access to our corporate university 'BEN U' to take your learning to the next level.
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Why Work With Us?
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* We believe in direct impact and diversity.
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o We value you as an individual and get more diverse every day.
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* We believe in career opportunity and flexibility.
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