General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.
Job Responsibilities & Duties:
System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
Troubleshooting application functionality, crash and performance
Investigate user performance and work with external teams to improve user experience
Assist customers with Tier2 incident resolution for Linux and windows applications.
Provide remote end user desktop support
Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
Participates in special projects as required.
Willingness to provide initial triage, response, and notifications for incidents
Required/Desired Skills:
Candidates should have 4-7 years related experience and knowledge/understanding of:
Active Directory Administration
DNS, DHCP, DFS, LDAP
Windows 10, Server ****, Server ****,
Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
Linux Operating system
Understanding of Service Now, NETS or other ticketing process
ITIL v3 or higher
The following knowledge/skill set is not required but is a plus
Microsoft System Center Configuration Manager
PowerShell
Virtualization Environments (VMware, Citrix)
Profile management utilizing the VMware User Experience Management (UEM) toolset
Microsoft Exchange
Telephone/Video support
Networking
Familiarity with site specific customer and mission
Certification Requirement (required day 1) IAT II
GDIT Is Your Place:
401K with company match
Comprehensive health and wellness packages
Internal Mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#GDITcareers#OpportunityOwned#WeAreGDIT#transitioningmilitary#clearedjobs#veterans#Autobots Top Secret SCI + PolygraphSalary and Benefit Information
The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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