**About the role
The purpose of this role is to contribute to patient care by undertaking support tasks delegated under the direct or indirect supervision of Social Workers within the Specialist Assessment Intervention Liaison (SALI) team.
About you
Undertake duties under the supervision of SALI team social workers to ensure an effective and effective standard of service to patients/carers and their families
Assist social workers by providing clinical support including the management of casework, counselling appointments, management of forensic room and other delegated activities
Act as first point of contact for patients and external service providers (both government and nongovernment organisations) to ensure sensitive and professional communication and a positive service approach
Confidently communicate with staff, patients/carers and family members to ensure high standards of service provision
Maintain relevant clinical documentation and collection of statistics by ensuring accurate and timely data entry while complying with organisational policies and guidelines
Contribute to patient records according to organisational guidelines and legal requirements.
Maintain databases, resources and information relevant to the role.
Participate in and attend departmental meetings, relevant professional development activities, and mandatory education and quality activities.
Willingness to undertake social work assistant duties in other teams within the social work department if required.
Undertake quality improvement activities under the guidance of SALI social workers
Adhere to policies, procedures and guidelines relevant to the role, with particular attention to professional communication and liaison between social workers, patient, family and carers
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
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