Case manager

• Position: Case Manager (Homelessness and Domestic Violence)
• Location: Whyalla Stuart
• Pay Rate: $51 per hour + super + PBI salary packaging
• FTE: Full-time, 1.0 FTE - contract until 30 June 2027

Be a part of our mission to deliver vital homelessness and domestic violence support and create a meaningful impact as a Case Manager. Make a lasting difference

The Role

This is a full time (1.0 FTE) contract role until 30 June 2027. Reporting to the Manager Whyalla Homelessness Service and Regional Manager, Southern Country Domestic Violence Service, you will provide specialised case management and crisis support to individuals, couples and families, who are homeless or at risk of homelessness.

This role is integral to delivering services under the Country North Homelessness Alliance and the South Australian Domestic and Family Violence (DFV) Alliance, ensuring culturally safe, inclusive, and collaborative outcomes for all clients.

The key duties in this role will include:

• Conduct client intakes and comprehensive needs assessments.
• Perform ongoing risk and safety assessments for at-risk women and children.
• Provide crisis support for clients with high-risk and complex needs.
• Develop and review client-focused case plans to achieve mutually agreed goals.
• Maintain accurate case notes and service data in the H2h system.
• Support clients in securing housing through completion of nomination paperwork.
• Deliver autonomous outreach services to individuals and families in social housing programs.
• Advocate for clients by collaborating with government, non-government, and community-based agencies.
• Actively participate in team workload planning and reviews.

About You

You are passionate about supporting vulnerable individuals and families, particularly those impacted by homelessness and domestic violence. You thrive in a collaborative, team-focused environment and are committed to delivering client-centred, culturally safe, and inclusive services.

Essential Criteria

• Degree in Social Work
• Experience in domestic and Aboriginal family violence, mental health, homelessness, or trauma-informed services (Desirable)

Special Conditions:

• Intrastate travel
• Participation in an on-call roster for after-hours crisis support
• Flexibility for occasional out-of-hours work

See attached Position Description for full details.

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

• Driver's licence
• Valid Working with Children Check (WWCC)
• Evidence of right to work in Australia
• 100 points of identification

What's in it for you

• SCHCADS Level 3 Crisis Accommodation Employee + Super
• Generous salary packaging to help increase your take home pay
• Meal and entertainment card option available
• High performing, goal focused, collaborative & supportive team environment
• Longstanding and reputable organisation
• Ongoing training and development opportunities
• Access to our Employee Assistance Program (EAP)
• Health insurance discounts with Bupa

About Us

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

How to Apply

Please submit your resume and cover letter (as one document) detailing your interest in this position and outlining the experience and qualifications that you can bring to the role.

To access the position description or submit your application click on the Apply button.

For a confidential discussion about this opportunity please contact John Rademaker, Manager Whyalla Homelessness Services on 08 8215 6376

We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.