Assistant Manager, Supervisors and Baristas - Capalaba Park
Zarraffa's Coffee Capalaba Park is looking for skilled and enthusiastic people to join our coffee-loving family.
As a Barista at Zarraffa's Coffee, you will have the opportunity to:
* Grow, learn, and progress in your career
* Deliver top-notch coffee experiences to our customers
* Work in a dynamic, fast paced, and fun environment
We are committed to helping our staff grow and offer excellent opportunities for career advancement.
Barista Responsibilities
* Providing amazing customer service
* Creating the perfect cup of coffee
* Prepare and serve quality food and drinks according to Zarraffa's brand standards
* Cleaning and other duties as directed
Supervisor Responsibilities
* Providing support and guidance to the team
* Maintaining product and service quality
* Ensuring store cleanliness and tidiness
* Maintaining accurate business records and compliance with policies and procedures
* Creating a warm and welcoming environment for customers
* Leading by example and directing teams in product preparation, customer service, and cleanliness standards
* Fostering a positive workplace culture and promoting teamwork
Assistant Manager Responsibilities
* Taking "ownership" of the store
* Responsible for staff training and development
* Exceeding expectations in Customer Service
* Ensuring profitability of the business
* Showing a commitment to the brand, liaising with customers and suppliers
* Demonstrate an ethical purpose and compassion in the role
* Striving to create an individually perfect cup of coffee, every time
* Managing employee performance
* Ensuring effective communication with staff, customers and stakeholders
* Motivating staff to be the best of their ability whilst creating a great work life balance
* WH&S and Food Safety Compliance
* Product ordering and stock control
* A passion for the Zarraffa's Coffee brand
Job Details
Positions are full time and casual, offering 20-38 hours per week. Seven-day flexibility is required, including weekends, early morning openings and late-night closures.
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