Key Role:
The Operations Support Clerk plays a crucial part in providing top-notch customer service, freight solutions, and administrative support. This involves responding to calls and emails, managing operational escalations, investigating unresolved issues, and communicating delivery performance.
Essential Skills and Qualifications:
* Strong data entry accuracy and organisational skills
* Excellent communication and phone manner
* Ability to resolve conflicts and work in a fast-paced environment
* MS Office proficiency: Salesforce experience desirable, previous transport/logistics experience highly advantageous
About Us:
We are an Australian-owned transport and logistics business delivering to Australia and New Zealand. We care about our customers, people, and planet, strive towards changing the logistics industry, and aim to become an Environmental, Social, and Governance leader by transforming operations and innovating services.