What success looks like in this role:
As a Field Engineer at Unisys on an Australian Government account, you will play a crucial role in delivering high-quality technical support and services to our clients.
Responsibilities:
* Troubleshooting and resolving complex technical issues, performing system installations and maintenance, and providing on-site support to ensure the smooth operation of our clients' IT infrastructure.
* Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution
* Experience with desktop support, server support, hardware, network and software installation and troubleshooting
* Drivers Licence required (Automatic)
* Experience with supporting a corporate Windows environment
* Printing (installation, deployment, configuration, disposals)
* Software and Hardware diagnostic skills and building/upgrading PC's
* Test and Tag experience highly regarded
* Asset Management experience highly regarded
* Minimum of 2 years in supporting Deskside support environment
You will be successful in this role if you have:
* NV1 security clearance must have for this role.
* The ideal candidate will have a strong background in IT, with extensive experience in Deskside Support, excellent problem-solving skills, and the ability to work independently as well as part of a team.
* A relevant degree in IT or a related field, along with industry certifications, will be highly regarded. Join us and contribute to our mission of delivering exceptional technology solutions to our clients.
* Drivers License is required
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at US job seekers can find more information about Unisys' EEO commitment here.