We are seeking a dedicated and skilled professional to join our dynamic healthcare team in the role of Front Desk Coordinator. The ideal candidate will have excellent interpersonal skills, be highly organized and able to multitask with ease.
This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and service. As a key member of our front desk team, you will play a vital role in creating a welcoming environment for patients, scheduling appointments and processing payments accurately and efficiently.
The successful applicant will possess excellent communication and presentation skills, be able to maintain attention to detail and follow established systems, and demonstrate a customer-focused attitude. A flexible approach to work hours is essential, including some Saturday availability.
Key Responsibilities
* Create a warm and welcoming environment for patients
* Schedule appointments and process payments accurately and efficiently
* Handle patient enquiries and manage accounts effectively
* Maintain a clean and professional clinic environment at all times
Essential Skills and Qualifications
* Excellent self-management and teamwork skills
* Able to maintain attention to detail and follow established systems
* Strong communication and presentation skills
* Flexible with work hours, including some Saturday availability
* Demonstrates an extra-mile attitude and customer-service focus
* Experience with practice management software is desirable