Job Title: Senior Claims Service Consultant
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This position requires a professional with expertise in claims management, responsible for reviewing and identifying claims that do not fall within the scope of policies. The successful candidate will liaise with stakeholders to discuss outcomes and dispute resolution, preparing and drafting appropriate documentation.
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About the Role:
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The ideal candidate possesses demonstrated claims management experience in a complex customer service environment. They should be able to optimise business value by delivering high-quality services and positive customer experiences.
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* Claims Management Expertise
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* Strong Liaison and Communication Skills
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* Technical Knowledge of Insurance Lines and Legislation
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* High Attention to Detail and Technical Proficiency
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* Proactive Problem-Solving and Decision-Making Skills
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