We are seeking an experienced leader to drive the modernisation of our Information Communication Technology (ICT) services and shape a customer-focused, service-oriented operating model that supports our strategic goals.
This pivotal senior leadership role will lead the evolution of web, applications, and integration platforms, shaping how students and staff engage with technology, and making a meaningful impact in regional communities and beyond.
About You:
* You are a strategic thinker with a proven track record in leading large-scale service delivery teams in complex environments.
* You have experience driving digital transformation and customer centric service models.
* You can manage budgets, contracts, and vendor relationships effectively.
* You build strong stakeholder relationships and navigate change with confidence.
* You apply ITIL and other service management frameworks to improve performance and accountability.