Job Title: Gatehouse Security Officer
Description:
The primary responsibility of this role is to ensure the safety and security of people, assets, and information at a given site. This includes managing vehicle movement, access control, and visitor passes. The successful candidate will also be responsible for checking emails, administration, and required reporting. In addition, they will confirm that everyone issued with a security access card has completed the relevant induction and provided the appropriate approved access level. Any security risks identified will be reported to the client contact and client services manager.
Key Responsibilities:
* Manage vehicle movement, access control, and visitor passes
* Check emails, administration, and required reporting
* Confirm all personnel have completed relevant inductions and hold the correct access levels
* Identify and report any security risks
* Internal and external foot patrols
* Issue permanent and temporary staff security access cards, contractor, and visitor passes
* Monitor WHS, CCTV surveillance, and respond to various site alarms
* Provide daily communications diary, event logs, incident reports, breaches, foot patrol reports, readings, alarms, and checks
* Ensure no unauthorized access to the site or vulnerabilities to physical and electronic security integrity of the Site perimeter
* Respond to alarms generated by access systems, fire systems, building management control systems, CCTV systems, and any issues raised by staff or contractors
Qualification:
* Current QLD Security Licence including Unarmed Guard, Crowd Control, and Monitoring
* Current First Aid Certificate including CPR
* Current Drivers Licence
Requirements:
* Availability to work both afternoon and night shifts (between 4pm and 8am) including weekends and public holidays
* Liaise with high profile clientele & people on all levels
* Minimum of 1 year demonstrated experience in a similar role(s)
* Autonomous – working with minimal supervision
* Excellent communicator – written & verbal
* Organized – outcome & deadline oriented
* Attention to detail – demonstrated accuracy
* Initiative – motivated, positive & self-starter attitude
* Problem solving ability – conflict resolution
Benefits:
* Friendly and inclusive environment
* Career progression and emphasis on learning and development
* Bespoke high potential development program
* Discount program where employees can save at over 400 retailers Australia wide
* Well-being program that provides advice about mental, physical, and financial well-being
* Employee Assistance Program (EAP) available to employees and their families
Our Values:
* Safety & Well-being– Prioritizing a strong safety culture for employees and clients
* Excellence & Innovation– Utilizing advanced security technology and best practices
* Integrity & Professionalism– Operating with trust, accountability, and ethical standards
* Inclusivity & Growth– Fostering a diverse and supportive work environment