Unlock a superior dining experience for our customers.
About the Role
This position oversees daily restaurant operations, fostering seamless communication with staff, management, and patrons. A focus on customer satisfaction, employee development, and regulatory compliance ensures adherence to Norths Collective policies.
Key Responsibilities
* Supervise and lead the restaurant's day-to-day functions
* Maintain open communication with staff, management, and customers
* Develop and implement service strategies to exceed expectations
* Ensure employee training and orientation meet our standards
* Encourage a culture of feedback and improvement
* Complete administrative tasks and reporting
* Uphold legislative requirements and club codes
Candidate Requirements
* Possess a genuine passion for delivering exceptional customer experiences
* Demonstrate leadership skills that motivate teams
* Be available to work flexible hours, including days, evenings, and weekends
* Exhibit outstanding written and oral communication skills
* Display proficiency in computer literacy
* Demonstrate attention to detail across all aspects of the role