About the Role
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* Providing exceptional customer service is a key aspect of this role, involving handling guest complaints and inquiries in a courteous manner.
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Responsibilities
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* Assisting with bookings and arrangements to ensure seamless guest experiences.
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* Verifying arrival and departure details to guarantee accurate services delivery.
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* Delivering and distributing mail efficiently and professionally.
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* Assisting with luggage storage and transportation as needed.
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Qualifications
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* Proficiency in MS Office applications is essential for this position.
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* A minimum of one year of experience in a similar capacity is necessary.
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* Ability to work under pressure and maintain a positive attitude in challenging situations is crucial.
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* A Diploma/Certificate in Hospitality or Tourism Management is desirable but not mandatory.
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Benefits
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* Complimentary employee meals providing a convenient and cost-effective option for staff.
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* Training and development opportunities enabling employees to enhance their skills and knowledge.
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* Laundered uniforms ensuring employees present themselves professionally at all times.
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* Complimentary and discount accommodation at Hyatt properties worldwide offering exciting travel opportunities.
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What We Offer
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A career with us opens up a world of possibilities, driven by our core values of Empathy, Creativity, Fun, Humility, Integrity, and Respect.
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