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Clinical relationship manager | aged care

Busselton
Capecare
Posted: 15 March
Offer description

About Us

Capecare is recognised as a leading provider of aged care and accommodation services for seniors across the Southwest region of Western Australia. Located in Busselton on the shores of Geographe Bay and a second location in Dunsborough, Capecare delivers an outstanding model of care for clients and families choosing their services.

About the Role

The purpose of the Primary Care Coordinator (Clinical Relationship Manager) is to ensure the development and maintenance of partnerships between Capecare residential aged care homes (RACH), GPs who provide care and services to residents, and other relevant community health care professionals. This role facilitates optimal communication between all elements of the health sector, especially channels involving GPs and the RACH. You will help drive an improvement in the quality of care, services and outcomes for Capecare residential clients through enhanced integration of all primary care providers involved in services.

Your key responsibilities will include:

* Develop strong collaborative relationships with relevant service providers such as GPs, Allied Health and Pharmacists to create a partnership in care approach.
* Collaborate with GPs to facilitate efficient, timely and responsive primary care for Capecare residents.
* Facilitate communication between GPs, Capecare residential staff, residents and family/carers, ensuring all parties are informed and involved in the care process.
* Facilitate communication between other areas of the healthcare sector and Capecare.
* Support knowledge and skill development among other clinical and care staff.
* In consultation with the Quality & Clinical Governance Manager, develop clinical protocols with GPs to guide clinical decision making, triage, assessment and clinical escalation.
* Maintain involvement and oversight of GPs providing treatment to residents.
* Develop and manage an Implementation Working Group in line with GPAIC guidelines, consisting of Capecare senior clinical leaders, GPs and the WAPHA Activity Lead.

About You

You are an experienced Registered Nurse looking for a change of scenery. You are a strong relationship builder who will use these skills to build partnerships with General Practitioners and healthcare providers to support high-quality care for residents. You are a confident communicator and natural networker, enjoy being out in the community, strengthening professional relationships and representing Capecare.

You understand the importance of coordinated care and are passionate about improving communication between providers to enhance healthcare quality, accessibility, and continuity for residents. Combining clinical insight with stakeholder engagement, you proactively foster GP involvement and identify opportunities to grow trusted partnerships.

To be successful in this role, you'll need

* Bachelor of Nursing – AHPRA registration
* Postgraduate qualifications in dementia care, palliative care, primary care or mental health nursing (desirable)
* Minimum of 5 years' experience in aged care
* Experience in dementia and palliative care
* Demonstrated knowledge of the Aged Care Act and Standards

What's in it for me?

* Great work-life balance with job flexibility.
* A competitive remuneration package that includes not-for-profit salary packaging up to $18,550 (tax-free) – increases your take-home pay by decreasing your tax.
* A supportive, family-friendly organisation.
* Work by the coast in one of WA's most beautiful regions.

How to Apply?

Please submit your application with a cover letter and CV via SEEK, outlining your experience. We are committed to employing Aboriginal and Torres Strait Islander people and encourage applications. If you would like to have a confidential chat about this opportunity or seek further information, please reach out to our Rachel Ash on 9750 2000 or recruitment@capecare.com.au. Screening and interviews may occur sooner, and Capecare reserves the right to close applications early. Only shortlisted candidates will be contacted.

EEO: Capecare is an equal opportunity employer. We welcome applicants from all backgrounds and communities.

Additional job insights

Salary, number of applicants, and skills match are provided on the job posting page.

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