Job Description
We are seeking a skilled and motivated Technical Product Support Specialist to join our team. As a Technical Product Support Specialist, you will be responsible for promoting Bridgestone OTR tyres, iTrack, and BMSA related products to existing and potential customers.
You will work with colleagues to optimize OTR tyre selection and use of iTrack to satisfy customer requirements. You will also conduct presentations or technical training on OTR tyres or iTrack for customers or BMSA personnel.
Troubleshoot technical and operational issues for customers and BMSA personnel. Identify new product and product improvement opportunities for OTR tyres or iTrack.
Plan, organize, conduct, and summarize field trials of new and current products including tyres or iTrack. Assist the Sales team to monitor and maintain tyre performance guarantees and product warranties.
Develop and maintain a database to improve market intelligence. Assist sales personnel in forecasting, planning, and strategy of tyre and iTrack sales.