**Accounts Receivable Senior Role**
A high-impact AR position that prioritizes empathy and purpose.
The Role
We are seeking an experienced and proactive Accounts Receivable Senior to join our finance team. This role involves managing the end-to-end AR and billing function, with opportunities for growth into leadership and participation in cross-functional projects and system/process improvements.
In a service-based environment like aged care and home care, success in this role extends beyond numerical accuracy, requiring empathy, communication, and care.
Key Responsibilities
1. Manage the full Accounts Receivable lifecycle, including billing, collections, reconciliations, and reporting.
2. Maintain accurate resident records, government funding updates, and direct debit runs.
3. Provide empathetic support to residents and families regarding fees, billing queries, and funding processes.
4. Reconcile expected government subsidies with payments.
5. Process interest, refunds, credits, and ensure timely receipting and bank reconciliation.
6. Generate and review month-end AR reports and assist in audits and variance analysis.
7. Contribute to system upgrades, integration of new service lines, and continuous improvement projects.
Requirements
* 3+ years' experience in end-to-end AR, billing, or credit control.
* Background in Aged Care, Home Care, or B2C service-based industries preferred.
* Naturally empathetic with excellent interpersonal skills and ability to manage delicate billing queries.
* Strong Excel skills and familiarity with finance systems.
* Adaptable and solutions-focused, comfortable working in fast-evolving environments.
* Clear written and verbal communication; organized and deadline-driven.
* Motivated to grow, lead, and contribute to broader finance transformation initiatives.
What We Offer
* Not-for-profit salary packaging to boost take-home pay.
* Hybrid work arrangement with 2 days' work from home.
* 26 days annual leave.
* Participation in meaningful projects and change initiatives.
* Competitive salary and benefits package.