Bachelor Degree in Computer Science or relevant degree/experience
- 5+ years of relevant engineering experience
- 5+ years people management experience or relevant leadership experience, managing a team of 8+ individual contributors.
- 3+ years of Past experience with network operations either as a manager or individual contributor.
If you like to work with new technologies, optimizing existing technology, and have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.
Key job responsibilities
- Lead a team of globally distributed network engineers supporting Amazon's network infrastructure.
- Drive continual improvement in systems operations through tool building and iterative improvement.
- Partner with Engineering and Operational teams to ensure high availability and uptime of the Border Network.
- Define and drive projects that improve efficiency in day-to-day tasks (or automate them away completely), identifying key metrics that reflect the success of those projects, and reporting on their progress.
- Manage a highly technical team, and develop a deep knowledge of your area in order to propose new designs for wider review.
- Effectively define, analyze, and evolve key performance metrics to measure engineer and team performance and drive service improvements.
- Collaborate with customers and partners to bring new services into production
- Operate in a rapidly evolving environment, adapt quickly to new information, and re-prioritize as needed.
- Pro-actively identify resource needs, participate in recruiting efforts, and hiring to grow the team.
- Exhibit ownership of escalations ensuring consistent communication occurs and issues are driven to resolution and validated.
- Responsible for people management of a team of engineers, providing performance reviews, continual feedback, coaching and career growth.
Sydney, NSW, AUS
- Depth of experience creating and implementing high quality, high volume recruiting plans
- Experience contributing to the creation and implementation of high quality, high volume recruiting plans
- Experience presenting root cause analysis and error correction from operational events to senior management
- Working knowledge and experience of developing operational metrics
- Working knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting)
- Experience representing your team/technical area to senior management
- In-depth knowledge of Networking
- Experience in contributing to the definition and implementation of automation opportunities within an operations environment
- Experience in agile management methodologies
- Experience with lean methodologies and Six-Sigma or similar qualification
- Meets/exceeds Amazon's leadership principles requirements for this role
- Meets/exceeds Amazon's functional/technical depth and complexity for this role
**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.