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Telstra retail: customer service & sales consultant

Port Pirie
Telstra
Customer Services agent
Posted: 1 April
Offer description

Our purpose is to build a connected future so that everyone can thrive. Working in a Telstra Retail Store is not just a job — it's an opportunity for tech‐curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different and an opportunity to showcase your X‐factor. You will be continually trained on all the latest cutting‐edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solve for our customers.

Benefits

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* Flexible, inclusive approach to parental leave—do it your way!
* Unlimited access to 17,000 learning programs—something for everyone!
* Monthly performance rewards and recognition programs
* Benefits Your Way – Telstra

We're hiring

* Locations: we are currently hiring across:
o KADINA
o PORT PIRIE (CENTRO SHOPPING CENTRE)
o WHYALLA
o MT GAMBIER
* Casual, Part‐Time and Full‐Time roles available
* Store hours vary—search your store

Is it you we're looking for?

A Telstra Retail Consultant is a multi‐faced role and we have found it suits people with these attributes and skills:

* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach and exceed sales targets and KPIs
* The hunger to learn and grow within the role (and beyond)
* A positive and resilient approach to customer service within a busy environment
* Experience in a customer‐facing role

Apply

Hit apply now! After you submit your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

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