Job Summary
We are seeking a highly skilled and dedicated Porter to join our team. The successful candidate will provide exceptional customer service, handle inquiries, and maintain a secure environment.
The ideal candidate will possess strong communication skills, be able to work effectively in a team, and have a keen eye for detail.
* Strong Communication and interpersonal skills
* Exceptional Customer Service experience
* Ability to act as a Gatekeeper
* Previous Training and/or Education in hospitality services preferred
About the Role
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.
The Porter role involves providing support to guests with luggage, responding to inquiries, and maintaining the overall quality of the service.
Key Responsibilities
1. Assist guests with luggage and respond to their inquiries
2. Provide information on hotel facilities and services
3. Maintain a clean and organized workspace
4. Work collaboratively with other departments to ensure seamless guest experiences
Requirements
To be considered for this role, you should possess the following skills and qualifications:
* Excellent Communication and interpersonal skills
* Previous experience in a customer-facing role
* Able to work effectively in a team environment
* Familiarity with hotel operations and procedures