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Senior customer service engineer

Omega, Inc.
Customer Services agent
Posted: 11 December
Offer description

Senior Customer Service Engineer Senior Customer Service Engineer Apply locations Perth, AU Full time Posted 5 Days Ago Job Requisition ID: *****Customer Support Engineer - Perth, AustraliaWe are seeking an experienced Customer Service Engineer based in Perth.
This is a great opportunity to join a market-leading company in a key customer-facing role that is expanding.Job Responsibilities (including but not limited to):Based in Western Australia, you will be part of a team of 17 Engineers responsible for maintaining XRF, XRD, and SPE instruments across Australasia, including:Installation, commissioning, and calibrationPreventative maintenance on instrumentsResponding to breakdown calls as neededThis role involves extensive travel-at least 80% of your time within Perth, remote mine sites, and interstate, with occasional overseas travel.
On-call and weekend work may also be required.Job Requirements:5+ years of field service experienceAdvanced Diploma or higher in Electronics, with strong electro-mechanical skillsWest Australian Serviceman's Radiation Safety License (preferred)IT literacyAbility to travel on short noticePassion for customer serviceExperience with X-ray fluorescence, X-ray diffraction, or neutron analysis (advantageous)What We Offer:Work in an organization committed to excellenceSalary based on experience, education, and skillsAbout Us:Malvern Panalytical, Micromeritics, and SciAps are leading providers of advanced analytical instruments, forming a powerful, complementary group of market leaders.
We serve innovative companies, academic institutions, and government labs worldwide, with R&D and manufacturing in North America, Europe, and Asia.
Our global team of over 2,500 employees is dedicated to delivering expert customer support.Part of Spectris plc, a FTSE 250 company, we focus on precision instruments and software to help solve some of the world's biggest challenges-making the world cleaner, healthier, and more productive.Our Commitment to Diversity:We promote an inclusive culture where everyone can thrive.
We encourage applications from diverse backgrounds and underrepresented groups, valuing your unique perspective to help us innovate and succeed.

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