Animal Attendant – Better Pet Vets
Are you passionate about animals and love creating great client experiences?
We’re looking for a friendly and motivated Animal Attendant to support our clinic’s client care and nursing teams.
Client Care Responsibilities
* Welcome clients warmly — assist with appointments, arrivals, and departures, and ensure a smooth clinic flow.
* Build strong client relationships with empathy and professionalism — always use pets’ names, offer treats, and help create a calm, positive visit.
* Manage reception duties including answering phones promptly, processing payments, and maintaining accurate client records.
* Promote preventative health care, the Best for Pet program, and premium/prescription diets.
* Maintain cleanliness and presentation in the waiting and consult rooms.
* Provide compassionate support to clients during difficult times.
Clinical Support
* Assist vets and nurses during consultations, procedures, and patient care.
* Help with animal restraint, sample collection, radiographs, and patient preparation and recovery.
* Support daily routines, including feeding, cleaning, toileting, and wound care for hospitalised patients.
* Maintain sterile conditions — clean and prepare surgical kits, theatre, and prep areas.
* Promote dental health through client education and product recommendations.
Continuous Learning
* Work toward your Certificate II in Animal Studies (or equivalent).
* Engage in ongoing learning with the support of your Practice Manager and team.
General Responsibilities
* Keep client and patient information accurate and up to date.
* Operate the practice management system efficiently.
* Contribute to stock control, equipment maintenance, and overall clinic organisation.
* Maintain high standards of hygiene, safety, and security for clients, pets, and the clinic.
* Uphold VetPartners values — integrity, teamwork, and respect in all interactions.
About You
* Excellent communication skills — both written and verbal.
* Calm, compassionate, and professional under pressure.
* Strong attention to detail, organisation, and time management.
* Responsible, proactive, and eager to learn.
How to apply:
If this opportunity is of interest, we would love to hear from you. Apply online with your updated resume to be considered.