Customer Service Professional
We are seeking a skilled and enthusiastic Customer Service Professional to join our team.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
About this Role:
This is a dynamic role that requires a high level of energy, motivation, and productivity. As a Customer Service Professional, you will be responsible for providing exceptional customer service, resolving customer complaints, and responding to feedback in a friendly and courteous manner.
Key Responsibilities:
* Deliver exceptional customer experiences through proactive communication and problem-solving skills.
* Respond promptly and professionally to customer inquiries, concerns, and feedback.
* Upsell and cross-sell products to increase sales and revenue.
* Maintain a safe and clean work environment, adhering to company policies and procedures.
Requirements:
* Demonstrate outstanding interpersonal skills, with the ability to build lasting connections with customers.
* Show energy and motivation to work in an active and busy environment.
* Prioritize tasks and maintain a high level of productivity.
* Exhibit a vibrant personality and confidence to drive in-store promotions.
* Avoid potential hazards and remain level-headed in emergency situations.