About LifeFlight
LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.
About the Role
Join us as a Full-Time Base Administrator and play a crucial role in the smooth operation of our Toowoomba Base. You'll be the go-to person for administrative support, coordination, communication, and general assistance supporting our base teams in delivering exceptional service every day.
Key responsibilities include:
* Deliver general base administration, including preparing documentation, maintaining records, filing, and managing incoming and outgoing mail and deliveries.
* Coordinate base resources, including routine and emergency maintenance, utilities, facilities, crew accommodation, vehicles, and consumable supplies.
* Act as the primary point of contact for base and community enquiries, providing support and directing queries to the appropriate teams.
* Manage the base calendar, scheduling meetings and events, securing venues, preparing spaces, and organising catering and resources.
* Support financial administration by processing purchase and funding requests, reconciling credit card transactions, and assisting with annual budgeting.
* Provide crew and base administration support, including timesheets, travel, accommodation bookings, and general assistance to base staff.
* Support community and base events through asset coordination, event preparation, platform updates, and collaboration with the Community Engagement team.
About You
You thrive in an organised, supportive role and enjoy helping a busy team succeed. You will have:
* Previous experience (minimum 3 years) in a similar administration role
* Advanced skills in Microsoft Office Suite including MS Teams
* High-level written and verbal communication skills
* A welcoming, professional manner and excellent telephone etiquette
* Strong attention to detail and organisational skills
* Excellent multi-tasking and time management, and competing priorities with a positive approach
* Strong interpersonal skills and the ability to build professional relationships across the organisation
* The ability to work independently, show initiative, and proactively support the team
* A quick learning mindset with the ability to understand new processes accurately
* A commitment to safety, including being comfortable serving as a Fire Warden for the Toowoomba Base
* Certificate III or IV in Business Administration (Desirable)
* Experience in aviation or healthcare is beneficial, though not essential.
Why LifeFlight? Meaningful Impact: Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.
Collaboration & Support: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.
Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.
At LifeFlight, we're committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.
Applications will be reviewed as submitted and we will be conducting interviews throughout the process.
Applications close on Friday, 19 December 2025