Overview
Solution Advisor Associate - SAP Academy for Customer Success - Sydney (Hybrid)
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
Who You'll Become
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP's unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.
What You'll Do
* Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
* Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
* Receive on-the-job training under the mentorship of a senior Solution Advisor, gaining real-world experience and the skills necessary to guide customers through their Digital Transformation journey.
The program will enrich your knowledge of SAP and provide professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high-impact software demonstrations and provide demand generation support through marketing events and deal execution support by responding to RFPs.
Solution Areas Focus
* SAP SuccessFactors (HCM) – Knowledge in core HR, payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
* SAP Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
What You Bring
* 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
* Technical and business process knowledge, with strong problem-solving skills to support solution delivery and operational efficiency.
* Cooperative and productive approach to working relationships, internally and externally.
* Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
* Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
* Resilient mindset, embracing challenges with optimism and a drive for growth.
* Strong business acumen with knowledge of business processes and/or industries.
* Proficiency in English to engage with our global network.
About SAP Academy For Customer Success
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. Join us to build a global network, collaborate with customers to solve real business challenges, gain hands-on experience with world-class cloud solutions, learn in a dynamic environment, and earn competitive pay and benefits.
Additional Information
We are planning a practical and immersive portion of our program, which will likely involve participants spending four weeks, spread across two trips, in San Ramon, California. The in-person component is still in the planning phase with final decisions to be confirmed by the first quarter of 2026. In-person requirements may affect vacation approval during critical periods of the program.
We are a cloud company with a flexible work model and a hybrid arrangement that typically includes three days in the office or on-site with customers or partners. For more information about equal opportunities and accommodations, SAP provides accessibility accommodations to applicants with disabilities as needed.
EEO and Compliance
SAP is committed to Equal Employment Opportunity and pay transparency. The company provides information on benefits where applicable and adheres to laws regarding diversity and inclusion. All applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
#J-18808-Ljbffr