Role Overview
As a Banking Consultant, you will play a pivotal role in delivering exceptional customer experiences and meeting the end-to-end banking needs of our customers. This includes transaction activities, needs-based conversations, and educating customers on digital solutions.
Key Responsibilities
1. Provide seamless branch experiences for customers by addressing their comprehensive banking requirements across various channels.
2. Collaborate with a dynamic team to act as a role model and peer coach, fostering an environment of excellence and innovation.
3. Contribute significantly to customer engagement and advocacy, driving real value and growth for our organization.
4. Participate actively in and support bank-wide programs and initiatives.
5. Ensure compliance with established policies and procedures while maintaining a deep understanding of risk perspectives.
Requirements
* Exceptional customer focus, preferably with retail experience.
* Strong working knowledge of technology and ability to promote its use among customers.
* Ability to multitask and adapt to change and ambiguity.
* Willingness to work collaboratively within a team environment.
* Sound understanding of compliance principles.
* Excellent communication and interpersonal skills.
Benefits
At our organization, you'll have the opportunity to build a rewarding career in an innovative and fast-paced environment. You'll be part of a collaborative team that's committed to delivering exceptional customer experiences and driving business growth.
What We Offer
We provide a range of benefits to support your personal and professional development, including access to health and wellbeing services, flexible working arrangements, and opportunities for career advancement. Our diverse and inclusive workplace celebrates individuality and promotes diversity, ensuring everyone feels valued and empowered to succeed.
Join us in shaping a world where people and communities thrive. Apply now and take the next step in your career journey!