Please note:
* Multiple Customer Banking Specialist Relief Positions
* Permanent Fixed roster : Monday to Friday 11 - 4pm or Tuesday to Friday 11 - 4pm and Saturdays 9:45 - 2:15pm
* This role offers variety—each day you'll connect with different teams across branches in the Brisbane City and Inner North Area. Travel required.
* Locations: Strathpine, Stafford, and Chermside
See yourself in our team
As the Customer Banking Specialist Relief in our Brisbane City and Inner North Area you'll:
* Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
* Support customers with enquiries, maintenance on accounts and process applications for credit products
* Complete Financial Health Checks to assess customers' financial needs and identify any changes
* Educate and demonstrate our in-branch technology and digital banking options to customers
* Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk‑adverse culture
We're interested in hearing from people who have
* Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
* Excellent communication skills & the ability to articulate financial terms in a clear way
* The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
* Ability to work in retail environment that's busy and commercially driven
* A genuine interest in building a career with CommBank
Brisbane City & Inner North Area covers:
* 240 Queen St Brisbane
* 66 Eagle St Brisbane
* Albany Creek
* Arana Hills
* Brookside
* Fortitude Valley
* Hamilton
* Indooroopilly
* Kenmore
* King George Square Brisbane
* Sandgate
* Stafford City
* Strathpine
* Toowong
* Virginia
* Westfield Chermside
With us, you'll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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