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At Nunn Media, independence isn't just a label—it's our advantage. As Australia's largest independent media agency and a key partner in the global Local Planet network, we combine agility, innovation, and a deep commitment to our clients and people. Join us and you'll work alongside some of the country's best brands—Aussie Broadband, JB Hi-Fi, Webjet, Bendigo Bank, Bakers Delight, and Spotlight Retail Group—delivering real impact in a culture where your ideas and growth come first.
About the role
As an Account Manager you'll lead the planning, tracking and performance across all media activities, ensuring strong integration of the digital and offline channels. You'll play a key role in client engagement, mentor and manage a growing team, and deliver innovative, data-led media solutions. This role is actively engaged in all facets of client planning, demonstrating a comprehensive understanding of client needs, objectives, and market dynamics to contribute strategically to the development and execution of effective plans.
Key Responsibilities
Foster and manage day-to-day client relationships through regular face-to-face meetings and open communication channels
Responsible for the day-to-day delivery of projects and campaign management
Capable of taking the lead and owning the relationship with smaller clients with minimal involvement from the Account Director and other senior team members
Provide guidance and assistance to junior team members, including regular meetings to support the delivery of their performance goals, and the ongoing development of identified competencies
Develop innovative and integrated media plans to support the client's business strategies
Brief media owners, evaluate responses in line with client objectives and provide feedback
Present recommendations, reports and other deliverables to clients of all levels
Build relationships with key media partners and internal specialist units to stay updated on industry knowledge.
Manage media negotiations, planning, tracking, and reporting.
Assist in client forecasting, end-of-month billing, and financial discrepancies
What sets you up for success
Proven experience with industry planning and reporting technologies (Roy Morgan, ASTEROID5, Fusion, ETAM, ERAM and Microsoft Office). In-depth knowledge of industry ad products, rich media, specifications, file formats, etc.
Excellent communication, presentation, and stakeholder management skills.
Demonstrated leadership and mentoring experience.
Analytical mindset with strong data interpretation and problem-solving skills.
Adaptability, initiative, and a passion for continuous learning.
Ability to think strategically and solve client comms and performance challenges
Why Nunn Media?
Independent & Future-Focused:
Make a real impact in an agency where local decision-making, fast-moving innovation, and a people-first culture empower you to shape the future of media.
Award-Winning Excellence:
Join a team recognised as Local Planet's Agency of the Year, shortlisted for Mumbrella Agency of the Year, and highly commended for AdNews Agency of the Year.
Career Growth & Learning:
Accelerate your career with clear pathways for advancement, mentorship, and leadership development—supported by our comprehensive Personalised Development Program and the industry-leading Nunn Academy.
Nunn Academy:
Unlock your full potential with exclusive access to 40+ expert-led lectures, interactive workbooks, and real-world exams covering every facet of the modern media landscape. Gain the skills, certifications, and confidence to become a true leader in media.
Innovative Data & Technology:
Leverage our AI-powered media intelligence platform, to plan, activate, and optimise campaigns with unmatched speed, precision, and strategic clarity.
Global Connectivity:
Collaborate and learn with the world's best through Local Planet, giving you access to global best practices and industry knowledge.
Wellbeing & Flexibility:
Enjoy a hybrid work model (3 days in office), free gym membership, generous parental leave, Employee Assistance Program (EAP), and robust mental health support—including Mental Health First Aid practitioners.
Inclusive & Social Culture:
Thrive in a vibrant, collaborative environment with a strong commitment to diversity, equity, and inclusion, plus regular social events through Funn Media.
Our commitment to you
We celebrate diversity and are committed to creating an inclusive environment for all employees. We want you to thrive—professionally and personally—at Nunn Media.
Ready to make an impact?
Join us as we shape the future of media in Australia and beyond. Apply now and become part of the Nunn Media story
Please note, unfortunately due to the changing visa conditions we are unable to provide visa sponsorship for this position and may not be able to accept some visa types.
Mid-Senior Creative Services Account Manager
Melbourne, Victoria, Australia
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Advertising
Industries: Advertising Services
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