Overview
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Role
Oaks Darwin Elan Hotel is looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.
If you\'re enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.
Responsibilities
* Preparing Quality Beverages: Crafting coffee and beverages to a high standard, ensuring consistency and excellent presentation at all times.
* Taking Guest Orders: Accurately and attentively recording orders while accommodating guest preferences and dietary requirements.
* Menu Expertise and Recommendations: Demonstrating strong knowledge of the menu and confidently recommending suitable food and beverage options.
* Serving Food & Beverages: Providing professional, efficient service while ensuring overall guest satisfaction.
* Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and consistently striving to exceed expectations.
* All-Rounder Duties: Assisting with general Food & Beverage Attendant responsibilities as required, including setup, cleaning, and maintaining service areas.
Shift Details
* Rotating roster across Monday through Sunday
* Split shifts may be required on some days
Hourly Rates
Monday - Friday: $32.31 per hour
Saturday: $38.78 per hour
Sunday: $45.24 per hour
Qualifications
* Previous experience as a barista or in a similar hospitality role
* A warm and approachable demeanour with a positive attitude
* Proven experience delivering high-quality customer service
* Professional presentation and exceptional communication skills
Additional Information
* Career Growth: Learning and development programs to boost your career.
* Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
* Global Perks: International accommodation discounts across our hotel brands.
* Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
* Experiences: Discounted entertainment and activities.
* Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
* Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; we are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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