As a crucial part of our organization, Field Service Technicians play a vital role in maintaining Onsite assets on customer sites across various industries.
About the Role
This diverse position involves inspecting, servicing, and repairing equipment while ensuring all jobs are logged and paperwork completed daily.
* Maintenance and Repairs: Carry out mechanical inspections, servicing, and repairs across the product range, both in the field and workshop.
* Documentation and Record Keeping: Log jobs in our service module and complete all paperwork daily.
* Parts Management: Monitor and record parts usage.
* Customer Relations: Build and maintain strong relationships with customers.
Essential Skills and Qualifications
The ideal candidate will possess:
* A valid driver's license.
* Sound diagnostic, fault-finding, and problem-solving skills.
* Excellent communication skills with a focus on customer service.
* The ability to work independently in the field.
* Participation in an on-call roster.
Benefits and Perks
* A competitive hourly rate plus a company vehicle.
* Inclusion in a profit-sharing plan.
* The opportunity to work with a diverse range of equipment from leading brands.
* Dedicated employee benefits supporting physical, mental, and financial wellbeing.
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