Journey Cordinator - MyndKind
* Location: Mackay, Whitsunday, Issacs Regions
* SCHADS Award-Level 4 ($88,090.08 - $94,788.72)
* Maximum Term Full Time contract until 30/06/2026
* Salary sacrifice to maximise your take-home pay
* Best Workplace award winner in 2025, 2023 and 2021, recognised for our positive culture and engaged people
* A Federal Police Check is required for this role.
WHO WE ARE
Footprints is a leading not for profit supporting older Australians and people experiencing mental health challenges. Since 1991, we have grown into a multi site provider known for person led, innovative and integrated services that enhance wellbeing, independence and social connection. Through strong partnerships across health, housing and community sectors, we deliver meaningful, lasting impact. As a Best Workplace Award winner, we are guided by strong leadership, collaboration and a shared commitment to strengthening communities.
POSITION DETAILS
Journey Coordinators work within the MyndKind service system, providing independent support to guide individuals through their care journey. Working as a standalone service or alongside Front Door and other MyndKind programs, the role delivers person centred, collaborative care coordination to improve access, service integration and mental health outcomes.
We welcome applications from professionals committed to recovery oriented, holistic mental health care.
KEY RESPONSIBILITIES
Participant Support
* Deliver person led, strengths based psychosocial support.
* Use the IAR DST to assess eligibility and make appropriate referrals.
* Codesign participant goals to build capacity and support recovery.
* Conduct risk assessments and develop safety plans as needed.
* Respond safely and professionally to suicide risk, distress and challenging behaviours.
KEY SELECTION CRITERIA
* Ability to build genuine, respectful and trusting relationships.
* Strong rapport building skills using recovery focused, person centred and trauma informed practice.
* Solid understanding of mental health challenges and support needs.
* Knowledge of local services, or the ability to quickly learn regional referral pathways.
* Ability to meet deadlines, manage workload and exercise sound judgement.
* Current QLD C Class Drivers Licence.
* Federal Police Check, Blue Card and NDIS Worker Screening (Yellow Card) required.
DESIRABLE
* Current First Aid and CPR certificates.
* Certificate IV or Diploma in Mental Health.
* Relevant qualifications or understanding of mental health theories/frameworks.
* Skills in counselling and motivational interviewing.
* Lived experience of holistic recovery.
BENEFITS
* Claim up to $18,550 on Living Expenses via Salary Packaging - Use your pre-tax income to pay for groceries, bills and more
* Novated Leasing: Use your pre-tax income to buy a new or used car and save on the purchase price and running costs.
* Professional Development: We support career goals via ongoing training, professional development opportunities, regular check-ins and workshops.
* EAP: Access our Employee Assistance Program whenever you need it.
* Proudly recognised with a Best Workplace XREF Engage Award for 2025, 2023 & 2021, a wonderful acknowledgement of our positive culture and the dedication of our workforce to each other & the communities we support.
CLOSING DATE
Applications Close 23rd of March 2026
Please note that only short-listed candidates will be contacted. If you have not heard from us within two weeks of the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints.
To learn more about Footprints and access a copy of the position description, please visit our website: https://footprintscommunity.org.au/work-with-us
PREVIOUS APPLICANTS
We sincerely appreciate the interest shown by all previous applicants. Your application is still under active consideration, and there is no need to reapply for this role. Thank you for your patience and continued interest.
RECRUITMENT AGENCIES
At Footprints Community, we manage our recruitment processes internally. We respectfully ask that recruitment agencies do not contact us regarding this role or submit unsolicited candidate details.
CONTACT
For more information, please contact: Jane Matsen - Regional Manager Northern QLD on *****@footprintscommunity.org.au or 0481 601 ***
EQUAL OPPORTUNITIES
Footprints welcomes applications from all people and is committed to providing an inclusive and equitable workplace, regardless of sex, culture, race, disability, sexual orientation or gender identity. We strongly encourage Aboriginal and Torres Strait Islander applicants as part of our commitment to reconciliation and long term employment opportunities. We acknowledge the Traditional Owners of the land, honor Elders past and present, and thank them for their guidance.