Join to apply for the Customer Banking Specialist Roma role at Commonwealth Bank
2 days ago Be among the first 25 applicants
Join to apply for the Customer Banking Specialist Roma role at Commonwealth Bank
1. You're a passionate customer service professional
2. We are enhancing the financial wellbeing for our customers
3. Together we're delivering outstanding customer experiences
* You're a passionate customer service professional
* We are enhancing the financial wellbeing for our customers
* Together we're delivering outstanding customer experiences
Please notes:
* 26 hours a week
* 8:45 - 4pm Monday, Tuesday, Thursday & Friday
You will be joining one of our Multi Channel Branches
What is a Multi Channel Branch?
* Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
* After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.More specifically, you will:
* Assist customers with general banking transactions, answering questions and queries
* Build a personal connection with customers through meaningful conversations face to face and through our direct channels
* Work with customers to use our in-branch technology and digital banking options
* Complete Financial Health Checks to assess customers' financial needs
* Process applications for personal loans, credit cards and associated products
* Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
* Be provided with continuous training and development to support your career aspirations
We're interested in hearing from people who have:
* A passion for delivering outstanding customer service with every interaction
* The ability to have great conversations and confidence to ask challenging questions
* Problem solving attitude and curiosity in finding the right solutions
* An open approach to learning new things and goal oriented
* An ability to work collaboratively as a team to deliver a seamless customer experience
Don't wait, apply today
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 31/08/2025
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
Referrals increase your chances of interviewing at Commonwealth Bank by 2x
Get notified about new Customer Specialist jobs in Rockhampton Area.
Rockhampton, Queensland, Australia 5 days ago
Rockhampton, Queensland, Australia 1 week ago
Norman Gardens, Queensland, Australia 5 days ago
Rockhampton, Queensland, Australia 1 week ago
Rockhampton, Queensland, Australia 2 weeks ago
The Range, Queensland, Australia 3 weeks ago
Rockhampton, Queensland, Australia 3 weeks ago
Administration Officer (Workforce Division)
Rockhampton, Queensland, Australia 1 week ago
Administration Officer - Specialist Outpatients Department (Talent Pool)
Rockhampton, Queensland, Australia 5 days ago
Rockhampton, Queensland, Australia 6 days ago
The Range, Queensland, Australia 1 week ago
Rockhampton, Queensland, Australia 1 week ago
The Range, Queensland, Australia 3 weeks ago
Rockhampton, Queensland, Australia 2 days ago
Rockhampton, Queensland, Australia 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr