Job Overview
We seek a skilled Health Information Manager to oversee the implementation, management, and optimization of our digital health information systems.
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* Oversee day-to-day operations of EMR, HIS, and cloud ERP platforms.
* Ensure data accuracy, confidentiality, and accessibility across all clinical systems.
* Collaborate with software developers and clinical leads to align technology with clinical workflows.
Clinical Support & Training
* Train clinical and administrative staff on effective use of digital health systems.
* Create and maintain demo environments for onboarding and simulation.
* Translate clinical needs into functional system improvements and workflow optimizations.
Data Integrity, Reporting & Compliance
* Perform routine data audits and integrity checks to meet clinical and regulatory standards.
* Generate health reports and insights to support decision-making, quality assurance, and compliance.
* Ensure compliance with Australian privacy laws (e.g., My Health Records Act, Privacy Act) and digital health standards.
User Experience & Frontline Engagement
* Act as a bridge between frontline health workers and technical teams.
* Gather user feedback to improve the usability and effectiveness of health information systems.
* Champion adoption and digital literacy initiatives for clinical staff.
Technology Integration & Support
* Support the integration of local health systems with mobile apps and external platforms.
* Work with ICT teams to ensure network reliability, data backup, and secure cloud hosting.
* Assist in configuring health information systems for new sites or clinics.
Requirements
* Bachelor's degree in Nursing, Health Information Management, Health Informatics, or related field.
* Postgraduate training in Public Health, Digital Health, or Health Systems Management (preferred).
* Minimum 3 years clinical experience in a healthcare setting (nursing or allied health preferred).
* 1-2 years of experience working with EMR/HIS systems, digital health platforms, or healthcare data management.
Skills & Qualifications
* Understanding of EMR, HIS, and cloud-based health systems (e.g., OpenMRS, MediRecords, Best Practice, etc.).
* Familiarity with health data standards (SNOMED, ICD-10, HL7/FHIR).
* Proficiency in Excel, health reporting dashboards, and documentation.
* Strong interpersonal and cross-functional communication skills.
* Clinical empathy paired with tech-savviness.
* Ability to train, support, and empower clinical users.
* High level of integrity, confidentiality, and attention to detail.