Job Description
We are seeking a skilled and organized Administration Assistant to join our team in Wodonga. As an Administration Assistant, you will be responsible for providing administrative support to our operations team, ensuring that our services run smoothly and efficiently.
Key Responsibilities:
* Scheduling and planning work to meet key performance indicators (KPIs)
* Working closely with drivers and operations teams to ensure seamless communication
* Investigating and resolving customer service queries in a timely manner
* Navigating multiple IT systems and databases to process service requests and other admin tasks
* Providing exceptional customer service via phone and email to our customers and drivers
Requirements:
To be successful in this role, you will need to possess the following skills and qualifications:
* Positive and reliable attitude
* Excellent communication and interpersonal skills
* Strong attention to detail and organizational skills
* Able to juggle multiple tasks and priorities
* Comfortable using computers and open to learning new systems
Benefits:
As a valued member of our team, you will enjoy the following benefits:
* Permanent full-time job security
* Competitive pay and salary sacrificing options
* Opportunities for training and career growth
* Fitness Passport membership and discounts on gym and fitness services
* Banking and financial wellbeing programs
* Discounts and cashback on major retailer purchases
About Us:
We are a national family-owned business with over 90 years of experience in waste management. We value our employees' safety and well-being and strive to create a collaborative and high-performance culture.