About the Role
We are seeking an accomplished IT Infrastructure Specialist to join our team. In this role, you will be responsible for overseeing and maintaining our IT infrastructure to ensure seamless operations.
Your Key Responsibilities:
1. Act as a Level 2 escalation point for infrastructure troubleshooting diagnostics remediation.
2. Serve as Subject Matter Expert for security hardening vulnerability management baselining cycles commercial software upgrades.
3. Manage maintain servers virtual machines hypervisors storage systems networks supporting software.
4. Configure maintain IT hardware infrastructure across multiple operational locations.
5. Ensure systems remain aligned with cybersecurity requirements patching schedules certificate management processes.
6. Define maintain update system manuals configuration baselines operational procedures Report system performance infrastructure status security updates operational review Diagnose resolve hardware or software failures coordinate internal teams external vendors required Participate planning establishment scoping new system implementations operations transitions Manage support renewals licences certificates third-party vendor engagements Promote best practices identify technical operations improvement opportunities Provide occasional after-hours support assist RSS teams urgent critical incidents require escalation Participate rotating 24/7 call roster maintain operation readiness needed.',''],