Your New Employer: An iconic Australian brand known for quality and timeless design. With a strong heritage and a loyal customer following, the brand sits confidently in the premium space and continues to evolve while staying true to its DNA. With a strong brand presence across the country, the focus is on delivering a refined customer experience, strong commercial performance and consistent brand standards across every location. Your New Role: As Store Manager, you will take full ownership of a busy outlet environment, leading from the front while driving both performance and team engagement. This is a hands-on role where you will balance the day-to-day operational demands of a high-volume store with the expectation of delivering a premium customer experience at every touchpoint. You will be responsible for leading, developing and retaining a team, creating a culture that feels both supportive and accountable. At the same time, you will have a strong focus on commercial outcomes, understanding your numbers and using them to guide decisions across the business. What You Will Get Up To: Lead a team in a fast-paced outlet environment, setting clear expectations around service, sales and presentation Drive key retail metrics including conversion, ATV and UPT while managing wage control and productivity Create a consistent and elevated customer experience that aligns with a premium brand, even within a high-volume setting Coach and develop your team through regular feedback, on-the-floor training and structured performance conversations Take ownership of visual merchandising standards, stock flow and operational processes to ensure the store runs smoothly Build a strong team culture that balances energy, accountability and collaboration Use reporting and data to identify opportunities, address challenges and drive continuous improvement The Experience Checklist: Proven experience managing a store in a premium environment with high foot traffic. Confidence managing volume or outlet setting where pace and pressure are part of the day to day Strong commercial understanding with the ability to read and react to store performance A hands-on leadership style, leading from the front and staying present on the shop floor Experience developing and coaching teams, with a focus on retention and performance High attention to detail across visual standards, stock management and overall store presentation A natural ability to build relationships with both your team and customers while maintaining brand standards What's Next? If this sound like your next role, apply now! Alternatively email resume to enolaz@rwr.net.au or give Enola a call on 0416 544 189 for a confidential chat!