_Founded in 1860, Dowell Windows has been in the building industry for over 160 years in the window manufacturing business. We are proudly Australian-owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard._
We have an exciting opportunity for an Office Administrator to join the Ballarat team. Reporting to the State Sales Manager VIC, you will be the first point of contact for our customers. The role will require data-entry work of processing customer orders and estimating basic quotes for our customers.
The key responsibilities of the role will include:
- Estimating customer quotes
- Processing customer orders via V6
- Managing customer complaints
- Coordinating sales with stakeholders of the business
- Attending to showroom customers (ad-hoc)
- Maintain accurate record-keeping
- Responding to customer inquiries
- Have great verbal and written communication
- Be organised with the ability to multi-task in a fast-paced environment
- Out of box problem solving
- Be resilient, open and honest in dealings
- High levels of initiative to work autonomously and in a team
- Good attention to the little details
- Sound knowledge in Microsoft Excel, Word, Access, Outlook
This opportunity is perfect for an administrator or customer service officer to join the building industry and begin their journey in sales or estimating.
We have a great team environment where there is a hands-on approach to all that needs to be done.
If you feel like this is the role for you and don't tick all the boxes, feel free to apply. We look for motivated and driven employees who want to succeed in their roles. We want to hear from you
Please feel free to provide any recommendations on who you feel may be suitable for this role.
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)