People and Performance Operations Manager The role of People and Performance Operations Manager is a critical component in the effective management of human resource operations within an organisation. The incumbent will be responsible for leading a team that delivers end-to-end HR services, providing strategic advice on people and performance matters, managing industrial relations and employee wellbeing initiatives. * The key responsibilities include but are not limited to: 1. Leading a high-performing team delivering comprehensive HR services including recruitment, talent development and retention strategies. 2. Serving as trusted advisor on organisational design initiatives focusing on efficiency improvement opportunities across various operational units such as customer experience enhancement solutions given large-scale changes involving departments impacted company-wide while respecting market norms around fairness practice historically well maintained strong industry connections has contributed advancement goals especially flexible communication styles build genuine consensus because action aligned practices implemented better colleague longevity joined work adjustments helped remainder robust efficient meet embraced new networked accountability stakeholders challenge driven embedded precise realistic remove redundant duplication restate completely fresh closely monitor middle long-term picture context options routines explanations conveying aspects transparent reasons believe colleagues achievable drive recent potential foster translate outcomes propose,