Join the Parts Team at Pacific Toyota – Cairns, QLD
Position: Parts Interpreter
Pacific Toyota, a trusted and highly respected dealership in the heart of Cairns, QLD, is seeking a Parts Interpreterto join our parts team. This is a fantastic opportunity for a motivated person to take the next step in their career and contribute to the continued success of our thriving parts department.
Why Join Us?
At Pacific Toyota, we've built a strong reputation for exceptional customer service, quality, and a forward-thinking approach to automotive retail. We're proud to foster a supportive, professional environment where personal development and career progression are encouraged.
We value work-life balance and offer our team members a rewarding, long-term career within a growing organisation.
About the Role
Parts Interpreters work with customers to identify their parts needs within the Toyota, Lexus and Hino range of vehicles. Delivering a great customer experience, working with other team members to ensure all customers are attended to in a respectful and professional manner; whether that be in person or remotely. We have a high level of training and support to give you the best chance of succeeding in your role.
Key Responsibilities
* Accurately identify parts across Toyota, Lexus, and Hino vehicles
* Use catalogues and digital systems to interpret and source parts
* Receive and process parts orders efficiently
* Prepare invoices and assist with administrative tasks
* Foster strong customer relationships and loyalty
* Uphold safety and operational standards
What We're Looking For
* Previous experience in a parts department (Toyota preferred)
* Strong knowledge of automotive parts and cataloguing systems
* Excellent communication and organisational skills
* A commitment to delivering exceptional customer service
* High attention to detail and problem-solving ability
* A proactive, team-oriented attitude
Benefits
* Competitive salary package
* Career advancement opportunities within a respected dealership group
* Ongoing training and development
* A positive, team-driven culture