Technical support specialists with extensive experience in service desk operations are sought to fill a full-time on-site role. As a key member of our team, you will be responsible for providing technical assistance and troubleshooting services to customers. Your exceptional communication and interpersonal skills will enable you to effectively address customer queries and provide solutions. In addition, you will work closely with other departments to identify and resolve issues.
Requirements
* 5+ years of experience in service desk operations
* Strong analytical and problem-solving abilities
* Excellent communication and interpersonal skills
* Industry certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Administrator Associate are a plus
Job Function: Information Technology
Industries: IT Services and IT Consulting