Benefits
* Team discount at Bunnings and other Wesfarmers brands (Kmart, Target, Officeworks)
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts, discounted food and drinks at Bunnings Cafe
* Travelling store team member opportunities
About the Role
As Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high‐volume stock management within your specialist area. You will work closely with fellow Department Managers in Service, Inside the Home, Builders and Lifestyles & Garden departments and report directly to the Operations and Complex Manager. You and your team of 20+ members will be efficient, organized and the go‐to for our customers, driving Service and Operations by training and developing your team, providing the Best Experience, and ensuring your department showcases our Widest Range and Best Prices.
Responsibilities
* Lead a team of 20+ to maintain an engaged and safe work environment, including opening and closing the store across weekdays and weekends.
* Build team capability on Best Experience and Safety Culture & Compliance, covering team engagement, performance management and recognition.
* Rostering and strategic planning for your team to deliver on our service promise.
* Drive department sales through strong merchandising and monitoring of key metrics.
* Act on customer feedback to improve the end‐to‐end customer experience.
* Own department stock accuracy, including adjustments, replenishment discipline and loss prevention processes.
* Monitor and measure customer service levels; liaise with teams in Merchandising, Store Leadership and H&S; develop relationships with suppliers.
* Ensure a minimum of 1 in 3 weekend roster, with some public holiday work required.
Qualifications & Skills
Previous experience in leading teams with a focus on safety and wellbeing, and specialist products is preferred.
* Strong leadership and influencing skills.
* Ability to develop teams and provide a healthy workplace environment.
* Capable of wearing many hats, influencing multiple stakeholders.
* Understanding of KPI's and an ability to exceed customer expectations.
* Prioritise tasks & meet deadlines in a fast environment.
* Commitment to safe work practices, acting with integrity.
* Passion for delivering a superior customer experience.
EEO Statement
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note you must be 15 or over to apply for a role at Bunnings. Bunnings reserves the right to close job advertisements at any time. We do not accept unsolicited resumes from recruitment agencies.
Background Checks
If you are offered a role, background checks may be required, including police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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