About the Company
Burnside Village is South Australia's premier fashion, dining and lifestyle destination, proudly owned by the Cohen Group. Known for our premium presentation and outstanding customer experience, Burnside Village offers a truly unique working environment.
About the Role
We're looking for a friendly, professional and energetic individual to join our experienced Concierge team. As the first point of contact for customers and visitors, we are seeking a dynamic person who thrives on interacting with customers and delivering extraordinary service in a fast-paced retail environment.
Daily Responsibilities:
* Welcome customers with a warm, professional approach and assist with directions, service information, and tailored support based on individual needs.
* Respond to customers questions via phone, email or online.
* Sell Gift Cards and process payments.
* Administrative tasks such as coordinating lost property.
This role is a casual role, perfect for someone with flexible availability across the week, with particular focus on weekend rostering.
What You'll Bring:
* Proven experience in a customer service role
* Clear and confident communicator who collaborates effectively with both customers and colleagues
* Flexible availability, weekends essential
* Bilingual abilities are a plus
Why Join Us?
* Family-owned, values-driven business
* Work in a premium retail environment
How to Apply
To apply please click apply and address applications to Customer Experience Manager, Ali Papas and include a CV and cover letter explaining your capabilities, experiences and reasons for applying.