Assistant Customer Service Manager – Woolworths Group
Join Woolworths Group as an Assistant Customer Service Manager and lead a high-performing team that delivers a consistently good shopping experience.
Key Responsibilities
Engage and role model ways to delight customers through everyday ACTs – Acknowledge, Care & Thank.
Prioritise safety for team and customers by ensuring correct processes are followed in store.
Support department operations, delivering strong day-to-day support.
Collaborate with cross-store teams to deliver a unified shopping experience.
Develop leadership skills and grow within the Woolworths Group Store Leadership Pathway.
Qualifications & Skills
Strong desire to learn department operations and provide support.
Excellent collaboration and teamwork skills.
Developing leadership style and eagerness to become a future leader.
Curiosity to develop skills and capabilities for career progression.
Benefits & Perks
Flexible 4-day work week to support work/life balance.
Team discounts across Woolworths Group brands via Everyday Rewards.
24/7 access to the Sonder App for wellbeing resources.
Paid parental leave for primary caregivers.
Opportunities for career growth through the Store Leadership Pathway.
Company Culture
Woolworths Group values diversity, equity, inclusion and belonging, and provides an inclusive workplace where everyone can reach their full potential.
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