About Us
At Respect, we are on a mission to care for the elderly in our communities in an environment of respect, value and belonging. As a not-for-profit aged care provider with a growing presence across Australia, we're driven by values, not profit, and we are proud to support older Australians with high-quality, person-centred services.
We are currently seeking an experienced Village Manager to join our Retirement Living team and oversee the day-to-day operations of our independent living village at Swan Hill Retirement Village. We are looking for a strong leader who genuinely enjoys building community and making a difference in the lives of others. You will bring empathy, professionalism, and a proactive attitude to every part of your work. This is a part-time role, with negotiable hours across 3-4 days.
About the Role
Reporting to the Regional Manager – Retirement Living, you will lead the operations of a retirement village, fostering a vibrant, safe, and welcoming community for our residents. You will play a key role in resident engagement, village operations, staff leadership, and compliance – ensuring our high standards and values are upheld every day.
Key Responsibilities
* Manage the day-to-day operations of the retirement village.
* Build strong, trusting relationships with residents and staff.
* Oversee maintenance, grounds, cleaning, and contractor services.
* Contribute to budget planning and financial performance.
* Support sales activity to maintain optimal village occupancy (95–100%).
* Ensure compliance with all relevant legislation and reporting requirements.
* Organise resident services, community activities and healthy living programs.
* Welcome and orient new residents to the village community.
Requirements
* Demonstrated leadership and staff management experience desirable.
* Strong client relationship and stakeholder management skills.
* Ability to manage operational budgets.
* Current National Police Certificate (or willingness to obtain).
* Experience in aged care, retirement living or similar.
* Knowledge of the Retirement Villages Act (desirable).
* Sales or customer service background.
Why Respect?
* Be part of a values-driven, not-for-profit organisation.
* Supportive leadership and collaborative work culture.
* Opportunities for professional development and career progression.
* Make a meaningful impact in the lives of older Australians.
Our Values
At Respect, our values guide everything we do:
* Respect– Treat all people with fairness and dignity
* Care– Look after and protect the elderly, and each other
* Teamwork– Encourage, cooperate, and build trust
* Courage– Do the right thing, even when it's difficult
* Integrity– Be open, honest, and trustworthy
* Innovation– Think differently to solve problems
* Excellence– Drive quality to continuously improve
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