Tired of doing the same repetitive IT tasks every day? Ready to step into a role where no two days are the same? We’re looking for a driven IT MSA Technician to support a diverse range of clients and keep their systems running smoothly. If you enjoy solving problems, working across different environments, and being the go-to tech expert, this is your role.
At Evolve, we are about delivering Future Ready Integrated Technology to support businesses in operating more efficiently. We pride ourselves on building strong, trusted relationships with our clients.
What you'll be Doing
* Providing remote and onsite IT support to managed service clients
* Assess hardware and software needs to develop effective solutions for clients
* Troubleshooting hardware, software, and network issues
* Managing user accounts, permissions, and system access
* Monitoring systems and proactively resolving issues
* Installing, configuring, and maintaining IT applications
* Supporting Microsoft 365, cloud platforms, and business systems
* Writing clear documentation so the whole team benefits
What We're Looking for
* Experience with Microsoft 365, Azure, or cloud environments
* Networking knowledge (firewalls, switches, VPNs)
* Experience in an IT support or MSP/MSA environment
* Strong troubleshooting skills across Windows, networks, and common business systems
* Good communication skills - you can explain tech without the jargon
* Ability to prioritise and manage multiple client jobs
* A proactive mindset (you fix problems before they escalate)
* Professional appearance and demeanour
* Dependability and reliability
Perks of the Job
* Getting in and laughing with a cracking bunch of legends
* Great Coffee - because we all need it and lots of it
* Birthday leave - yes you get a paid day off on your Birthday
* Paid Volunteer Day off to give back to your community
* Great location (Tropical Far North Queensland)
* Have a voice and be your best self in a safe and supportive working environment
* And most importantly, employment with a privately owned Australian family business
Only applicants looking for a solid long-term position need to apply.
The preferred candidate will need to undergo a police check, have the authority to work in Australia, and a QLD Drivers Licence.
A Resume and Cover Letter outlining your talent can be emailed to ***email_hidden***.
Thank you for your interest in working with us. Whilst we would love the chance to speak to every applicant, unfortunately, that’s not always possible. If you have been selected for an interview, you will hear back from us. Good Luck!