Customer Service Ambassador
We are seeking a skilled and dedicated individual to join our Front Office team as a Customer Service Ambassador.
About the Role
This permanent part-time position involves delivering exceptional customer experiences, exceeding guest needs and service expectations, efficiently picking up and delivering guest luggage, and supporting the Front Office team with guest-related administration.
* Focusing on brilliant customer interactions
* Being physically fit due to manual labor involved, including lifting and loading suitcases
* Maintaining a motivated attitude and ability to work effectively within a team
* Prior experience in a similar role, such as a hotel/resort Porter
* Holding a valid manual Driver's License
Main Responsibilities:
1. Delivering outstanding customer service
2. Efficiently managing guest luggage
3. Supporting the Front Office team
Requirements:
* Strong communication skills
* Ability to multitask and prioritize tasks
* Physical fitness for manual labor
* Valid manual Driver's License